YUGEN KYOTO

Japan
On Pinkoi since 2018
Listings
31
Items sold
724
Followers
1,205
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Last online
1 day ago
Response rate
87%
Response time
Within 1 day
Avg. Time to Ship
1-3 days
  • Items31
  • Shop Story
  • Refund & Exchange Policy
Discounts
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We hope to enrich our lives with Japanese tea.
We selected the highest quality of Japanese tea very carefully and made it low price, because we are very close to tea farmers.
Present condition of Japanese tea has declined. While cheap and convenient ones are required, expensive and high quality items are declining in Japan.
And also the fields of Japanese tea are decreasing every year.
It is often recognized that enjoying Japanese tea is not easy.
But Japanese people enjoyed a lot of Japanese tea years ago, and we know tea is good for our health and heart.
So we hope that a lot of people enjoy drinking our special Japanese tea that farmers made carefully and feel our tea more closely.

Refunds & Exchanges
If you have any questions about the item, we recommend that you contact the designer before purchasing. A conversation beforehand can sufficiently reduce the potential time, energy and expenses needed for the refund and exchange process.
Refund requests should be made within 7 days after receiving the order.
Designers reserve the right to decline a refund request if it is not made within the 7 day period after the order arrives at the customer or if it does not meet the terms outlined in the Pinkoi Return Policy. We recommend that you contact the designer before requesting a refund.
Designers reserve the right to decline refund requests for the following product types:
  • Customized products
  • Opened personal hygiene products
Refund process
  • Once the designer receives a request, they will contact the customer within 3 working days.
  • Once the designer approves the refund, please return the refund item(s) within 4 working days and send a message to the designer via Chats to notify them. Please also attach the name of the courier and the tracking number.
  • Once the designer receives the refund item(s), they will verify and complete the refund within 3 working days.
This shop does not provide exchanges
  • If you have any questions about the item or order, please contact the designer via Chats.