● UA WOOD design concept:

"Every piece of wood we design and sell must go through constant testing and standards:

Does it make my life better?
Is it possible to take care of my health from passive to proactive?
Can it fit into my everyday life?
Can it bring more smiles to my face?

If it can't, then it won't be in our product. "

● UA WOOD brand spirit:

Based on "people" and "health", "sustainable health" is the focus of product development

Starting from the "heart", let wood no longer be just wood, but a material that can promote the healthy life of "people", and give us the best gift of nature - wood, supplemented by the most natural and healthy far-infrared phase in nature Multiply and add points, let the space energy be transmitted from the fingers/toes to the body, creating a better life experience between natural logs and the rhythm of space energy.

Refunds & Exchanges

If you have any questions about the item, we recommend that you contact the designer before purchasing. A conversation beforehand can sufficiently reduce the potential time, energy and expenses needed for the refund and exchange process.

Refund requests should be made within 7 days after receiving the order.

Designers reserve the right to decline a refund request if it is not made within the 7 day period after the order arrives at the customer or if it does not meet the terms outlined in the Pinkoi Return Policy. We recommend that you contact the designer before requesting a refund.

Designers reserve the right to decline refund requests for the following product types:

Customized products
Opened personal hygiene products

Refund process

Once the designer receives a request, they will contact the customer within 2 working days.

Once the designer approves the refund, please return the refund item(s) within 2 working days and send a message to the designer via Chats to notify them. Please also attach the name of the courier and the tracking number.

Once the designer receives the refund item(s), they will verify and complete the refund within 3 working days.

This shop does not provide exchanges

If you have any questions about the item or order, please contact the designer via Chats.