The brand name and spirit of Sanyutang come from "Three Kingdoms·Wang Su Biography"
Dong Yu was a famous scholar of Cao Wei in the Three Kingdoms. When he asked for advice, Dong Yu would tell first: "If you can read the book a hundred times, you will naturally understand the truth of the book." Yu)", which means to use spare time such as cold winter (Suiyu), late nights (Dayyu) and rainy days (Shiyu) to strive for self-improvement.

Sanyutang also uses the spirit of continuous efforts to find like-minded tea craftsmen and partners, and together use the Sanyutang brand to introduce Taiwan's good tea to everyone in a professional and transparent manner. Regardless of the place of origin, production period, tea variety and quality, or even pesticide inspection, we try our best to fully disclose it, hoping to provide cups of good tea that you can drink comfortably and feel more at ease for those who work silently.

Refunds & Exchanges

If you have any questions about the item, we recommend that you contact the designer before purchasing. A conversation beforehand can sufficiently reduce the potential time, energy and expenses needed for the refund and exchange process.

Refund requests should be made within 7 days after receiving the order.

Designers reserve the right to decline a refund request if it is not made within the 7 day period after the order arrives at the customer or if it does not meet the terms outlined in the Pinkoi Return Policy. We recommend that you contact the designer before requesting a refund.

Designers reserve the right to decline refund requests for the following product types:

Customized products
Opened personal hygiene products

Refund process

Once the designer receives a request, they will contact the customer within 3 working days.

Once the designer approves the refund, please return the refund item(s) within 3 working days and send a message to the designer via Chats to notify them. Please also attach the name of the courier and the tracking number.

Once the designer receives the refund item(s), they will verify and complete the refund within 3 working days.

This shop provides exchanges

Exchange requests should be discussed with the designer via Chats within 7 days after the order arrives.
The designer will determine whether or not to provide an exchange based on the product type and existing stock. We recommend that you contact the designer via Chats before requesting an exchange.

Once the designer approves the exchange, please return the item(s) within 3 working days.

Once the designer receives and verifies the condition of the item(s), they will send the agreed upon exchange item(s) to you within 3 working days.