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Sell on Pinkoi

ruff.

Taiwan
On Pinkoi since 2020
Listings
6
Items sold
23
Followers
62
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ruffgroup
Contact designer
Last online
Over 1 week ago
Response rate
-
Response time
-
Avg. Time to Ship
1-3 days
  • Items6
  • Shop Story
  • Refund & Exchange Policy
Discounts
View all (1)
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New members can enjoy a discount of up to US$ 6.00 off shipping fees when they complete an order using the Pinkoi app within 7 days.
  • Pet Supplies(6)
Tag(s)
pet (6)
function (5)
Picking up a poop bag (4)
Dog (4)
Must go out (3)
Environmental protection (3)
waterproof (3)
Adjustable leash (2)
More
Price Range
Under US$10 (1)
US$10 – 50 (3)
US$50 – 100 (2)
US$
-
Material
Polyester (4)
Eco-Friendly Materials (1)
Other Materials (1)
Color
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FREE S/H
Free shipping items
Customization
Customizable items
Handmade
Handmade items
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6 listings

The shop story was translated by Google. It may not be accurate.
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Humans are better because of the existence of fur babies. The mission of the ruff. team is to provide the most convenient and high-quality one-stop service for the owners, and to accompany the owners and their fur babies through their precious every day.

ruff. I believe that natural snacks are the first step to provide a high-quality life for owners and fur kids; food sources and safety inspection reports are all open and transparent, using CAS certified ingredients, and passed the international ISO22000 and HACCP food factory double certification, so that fur kids can Eat with peace of mind and lay a healthy foundation.
Furthermore, ruff. All daily necessities/toys are subject to strict testing, inspection and certification, so as to do the most basic checks for the owners and make them safe to use.

The fur babies have spent their whole lives loving us, and we are their world. In their limited time, strive to provide the best quality of life and companionship, this is the purpose and goal of ruff.

ruff. Three Manifestos of Lanfu
- Strictly control the source and production process of various products.
-Provide high-quality, practical and aesthetic products.
-Create a pet technology innovation platform and provide novel services.

Refunds & Exchanges
If you have any questions about the item, we recommend that you contact the designer before purchasing. A conversation beforehand can sufficiently reduce the potential time, energy and expenses needed for the refund and exchange process.
Refund requests should be made within 7 days after receiving the order.
Designers reserve the right to decline a refund request if it is not made within the 7 day period after the order arrives at the customer or if it does not meet the terms outlined in the Pinkoi Return Policy. We recommend that you contact the designer before requesting a refund.
Designers reserve the right to decline refund requests for the following product types:
  • Customized products
  • Opened personal hygiene products
Refund process
  • Once the designer receives a request, they will contact the customer within 3 working days.
  • Once the designer approves the refund, please return the refund item(s) within 3 working days and send a message to the designer via Chats to notify them. Please also attach the name of the courier and the tracking number.
  • Once the designer receives the refund item(s), they will verify and complete the refund within 3 working days.
This shop provides exchanges
  • Exchange requests should be discussed with the designer via Chats within 7 days after the order arrives.
  • The designer will determine whether or not to provide an exchange based on the product type and existing stock. We recommend that you contact the designer via Chats before requesting an exchange.
  • Once the designer approves the exchange, please return the item(s) within 3 working days.
  • Once the designer receives and verifies the condition of the item(s), they will send the agreed upon exchange item(s) to you within 7 working days.