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Sell on Pinkoi

ollday

Japan
On Pinkoi since 2024
Listings
4
Followers
0
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ollday
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Last online
3-7 days ago
Response rate
-
Response time
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  • Items4
  • Shop Story
  • Refund & Exchange Policy
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The shop story was translated by Google. It may not be accurate.
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ollday is a brand that creates leather products that can be used in everyday life and make you feel enriched every day, with the concept of "creating a comfortable everyday life."
We value the ability to use one item for a long time, and by using simple, classic designs and natural leather produced using a method called vegetable tanning, we deliver durable leather products that can be used for a long time and that change over time.

Refunds & Exchanges
If you have any questions about the item, we recommend that you contact the designer before purchasing. A conversation beforehand can sufficiently reduce the potential time, energy and expenses needed for the refund and exchange process.
Refund requests should be made within 7 days after receiving the order.
Designers reserve the right to decline a refund request if it is not made within the 7 day period after the order arrives at the customer or if it does not meet the terms outlined in the Pinkoi Return Policy. We recommend that you contact the designer before requesting a refund.
Designers reserve the right to decline refund requests for the following product types:
  • Customized products
  • Opened personal hygiene products
Refund process
  • Once the designer receives a request, they will contact the customer within 3 working days.
  • Once the designer approves the refund, please return the refund item(s) within 3 working days and send a message to the designer via Chats to notify them. Please also attach the name of the courier and the tracking number.
  • Once the designer receives the refund item(s), they will verify and complete the refund within 3 working days.
This shop does not provide exchanges
  • If you have any questions about the item or order, please contact the designer via Chats.