moomculture

Macau
On Pinkoi since 2024
Listings
17
Followers
2
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Last online
Over 1 week ago
Response rate
-
Response time
-
  • Items17
  • Shop Story
  • Refund & Exchange Policy
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The store combines the characteristics of Lingnan-style houses to create the traditional atmosphere of Macau's old shops. Visitors can purchase cultural and creative products from Macau brands and foreign designers, souvenirs with the theme of the Cheng family mansion and creative products surrounding Macau's art and cultural activities.

The Mandarin's House Store has incorporated the characteristics of Lingnan-style residential houses to create the traditional ambience of an old shop in Macao. Visitors can purchase cultural and creative products of local brands and overseas designers, souvenirs themed on the Mandarin's House.

Refunds & Exchanges
If you have any questions about the item, we recommend that you contact the designer before purchasing. A conversation beforehand can sufficiently reduce the potential time, energy and expenses needed for the refund and exchange process.
Refund requests should be made within 7 days after receiving the order.
Designers reserve the right to decline a refund request if it is not made within the 7 day period after the order arrives at the customer or if it does not meet the terms outlined in the Pinkoi Return Policy. We recommend that you contact the designer before requesting a refund.
Designers reserve the right to decline refund requests for the following product types:
  • Customized products
  • Opened personal hygiene products
Refund process
  • Once the designer receives a request, they will contact the customer within 3 working days.
  • Once the designer approves the refund, please return the refund item(s) within 4 working days and send a message to the designer via Chats to notify them. Please also attach the name of the courier and the tracking number.
  • Once the designer receives the refund item(s), they will verify and complete the refund within 3 working days.
This shop does not provide exchanges
  • If you have any questions about the item or order, please contact the designer via Chats.