katomoku

Japan
On Pinkoi since 2019
Listings
177
Items sold
1,002
Followers
1,292
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Last online
1 day ago
Response rate
100%
Response time
Within 1 day
Avg. Time to Ship
1-3 days
Shop Announcements
02/28/2025
[About batteries]
Our clocks are quartz clocks (non-electronic). They are not radio-controlled clocks.
  • Items177
  • Shop Story
  • Refund & Exchange Policy
Discounts
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We are a small woodworking shop in Gujo-Hachiman.
Our workshop was founded about 70 years ago, and starting new challanges based on our accumulated technology and rexperianse.
"We would like to make products that are really needed, it's because this time is full of things."
"Technology and idea that can be achieved by engaging in manufacturing day after day, and fine quality unlike anything you have seen before."
That is KATOMOKU.

After the products arrived, please take it in your hand and feel the warmth of the tree.

Refunds & Exchanges
If you have any questions about the item, we recommend that you contact the designer before purchasing. A conversation beforehand can sufficiently reduce the potential time, energy and expenses needed for the refund and exchange process.
Refund requests should be made within 7 days after receiving the order.
Designers reserve the right to decline a refund request if it is not made within the 7 day period after the order arrives at the customer or if it does not meet the terms outlined in the Pinkoi Return Policy. We recommend that you contact the designer before requesting a refund.
Designers reserve the right to decline refund requests for the following product types:
  • Customized products
  • Opened personal hygiene products
Refund process
  • Once the designer receives a request, they will contact the customer within 3 working days.
  • Once the designer approves the refund, please return the refund item(s) within 4 working days and send a message to the designer via Chats to notify them. Please also attach the name of the courier and the tracking number.
  • Once the designer receives the refund item(s), they will verify and complete the refund within 3 working days.
This shop does not provide exchanges
  • If you have any questions about the item or order, please contact the designer via Chats.