jocelynjewelry

Taiwan
On Pinkoi since 2024
Listings
63
Items sold
11
Followers
40
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Last online
1-3 days ago
Response rate
100%
Response time
Within 1 day
Avg. Time to Ship
1-3 days
  • Items63
  • Shop Story
  • Refund & Exchange Policy
Discounts
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Jocelyn Jewelry is a handmade design brand located in Taipei, Taiwan. Adherence to craftsmanship and design is one of the core values ​​of our brand. We use natural pearls as raw materials and carefully select high-quality pearls for production. We never use artificial materials such as shell beads, plastic beads, glass beads or Swarovski crystals.

This not only reflects our pursuit of natural beauty and originality, but also symbolizes our brand philosophy: everyone is a unique existence, everyone blooms and is beautiful in his own way, just like every natural pearl, radiating With unique brilliance. We firmly believe that through handmade design and customized services, every customer can find their own beauty and define their own standards of beauty.

In the metal part, we give priority to high-quality materials such as pure K gold, sterling silver, and 14K and 18K gold-filled materials. Two designers personally create them, and then make each product by hand. We are proud to offer options that are completely different from the common accessories on the market, highlighting the brand's unique design and high-quality craftsmanship, giving you a unique and eye-catching wearing experience. Whether for special occasions or daily wear, Jocelyn Jewelry hopes to bring you unique fashion charm and become the best expression of your taste and personality.

Refunds & Exchanges
If you have any questions about the item, we recommend that you contact the designer before purchasing. A conversation beforehand can sufficiently reduce the potential time, energy and expenses needed for the refund and exchange process.
Refund requests should be made within 7 days after receiving the order.
Designers reserve the right to decline a refund request if it is not made within the 7 day period after the order arrives at the customer or if it does not meet the terms outlined in the Pinkoi Return Policy. We recommend that you contact the designer before requesting a refund.
Designers reserve the right to decline refund requests for the following product types:
  • Customized products
  • Opened personal hygiene products
Refund process
  • Once the designer receives a request, they will contact the customer within 3 working days.
  • Once the designer approves the refund, please return the refund item(s) within 3 working days and send a message to the designer via Chats to notify them. Please also attach the name of the courier and the tracking number.
  • Once the designer receives the refund item(s), they will verify and complete the refund within 3 working days.
This shop provides exchanges
  • Exchange requests should be discussed with the designer via Chats within 7 days after the order arrives.
  • The designer will determine whether or not to provide an exchange based on the product type and existing stock. We recommend that you contact the designer via Chats before requesting an exchange.
  • Once the designer approves the exchange, please return the item(s) within 3 working days.
  • Once the designer receives and verifies the condition of the item(s), they will send the agreed upon exchange item(s) to you within 14 working days.