* We don't use any plastic packaging for the sake of our environment. Used bubble packaging might be used to protect vulnerable products. * Currently, INTERNATIONAL DELIVERY MIGHT BE DELAYED OR CANCELLED due to Covid-19. Please contact us if you cannot find your country in the shipping list.
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Shop Story
Refund & Exchange Policy
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Discounts
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New members can enjoy a discount of up to US$ 6.00 off shipping fees when they complete an order using the Pinkoi app within 7 days.
Bring home cross-border design with ease
Enjoy discounted shipping for select cross-border items
【Special for You!】 Get $15 off shipping on orders over $70 until 2/28! Check out our latest PET tapes and stickers—don’t miss out!
Get US$ 15.00 off shipping fees on purchases of at least US$ 70.00.
Illustrator based in Taipei, Taiwan, painting to remember all those little but lovely things in life that people usually forget about with her colors.
Refunds & Exchanges
If you have any questions about the item, we recommend that you contact the designer before purchasing. A conversation beforehand can sufficiently reduce the potential time, energy and expenses needed for the refund and exchange process.
Refund requests should be made within 7 days after receiving the order.
Designers reserve the right to decline a refund request if it is not made within the 7 day period after the order arrives at the customer or if it does not meet the terms outlined in the Pinkoi Return Policy. We recommend that you contact the designer before requesting a refund.
Designers reserve the right to decline refund requests for the following product types:
Customized products
Opened personal hygiene products
Refund process
Once the designer receives a request, they will contact the customer within 2 working days.
Once the designer approves the refund, please return the refund item(s) within 2 working days and send a message to the designer via Chats to notify them. Please also attach the name of the courier and the tracking number.
Once the designer receives the refund item(s), they will verify and complete the refund within 2 working days.
This shop does not provide exchanges
If you have any questions about the item or order, please contact the designer via Chats.