LUCIANO MILANO Pearl Heart Sterling Silver Necklace

https://cdn.cybassets.com/s/files/9010/ckeditor/pictures/content_18e97ef1-5d6d-45bd-a70b-03fa5e4b0bc7.jpg https://cdn.cybassets.com/s/files/9010/ckeditor/pictures/content_fecba60a-6251-4509-9981-6a289d08da86.jpg LUCIANO MILANO offers thoughtful services such as branded tote bags, packaging boxes, ribbons, and product warranty certificates. Holders of product warranty certificates are entitled to after-sales warranty and maintenance services at all counters across Taiwan. After-sales Service: 1.In case of defects or errors in the product, please initiate a return within 7 days after receiving the product through the [Online Shopping Return Service System]. 2.Products that have been disassembled or modified beyond the 7-day inspection period will be considered as accepted, and the system cannot process them. 3.If your single order qualifies for store-wide discounts, or promotions such as discounts or gifts with purchase, when you wish to return an item, you must cancel all orders with the same transaction number and return all purchased items and gifts associated with that order. 4.Returns must be in the original condition as received, including the product, packaging, and intact tags. If there are promotional gifts, they must also be returned. (Returns with incomplete packaging or labels will not be accepted.) 5.Due to hygiene reasons, earrings, being personal items, are not eligible for a 7-day unconditional return. 6.Special-priced items and promotional gifts do not come with a warranty service. Warranty and Maintenance Service: For any repair service needed, please return the product along with the warranty certificate in its original packaging to the nearest physical counter, or contact us via the official website/private message on the official fan page. Warranty: 1. Authentic products purchased through specific online channels are covered by a one-year warranty from the date of receipt. 2. Damages such as wear and tear, discoloration, oxidation, loss of gemstones, and structural damage resulting from normal wear or improper use are not covered under warranty. 3. Enamel, main stones, and jewelry containing silicone cushion pads are not covered under warranty. Repair Service: Repair service is provided under the following conditions: 1.The product can be restored to its original condition. 2.Necessary parts are still available. 3.The product has not been abused or repaired by a third party. For any inquiries regarding the above information, please feel free to contact our online customer service. Care Instructions: 1.After each wear, please store the jewelry in the provided packaging box and seal it in a ziplock bag. 2.Remove jewelry before dressing/undressing. 3.Avoid contact with water and prevent jewelry from coming into contact with hard objects. 4.Remove jewelry before bathing, soaking in hot springs, exercising, or sleeping. 5.Remove jewelry before using perfume, cosmetics, lotions, hair gel, etc., to maintain its appearance and longevity. 6.Avoid exposing jewelry to chlorine, sulfur, chemical agents, or saltwater. 7.Sterling silver jewelry may gradually oxidize and darken when exposed to air, which is a normal phenomenon. 8.For daily maintenance and cleaning, gently wipe the jewelry with the provided silver cloth. 9.Plated jewelry (rose gold, white silver) undergoes patented plating to slow down oxidation. Depending on personal usage habits, it may gradually fade. Therefore, do not vigorously wipe plated jewelry.